Refund & Cancellation Policy
At Thomas Kings Private Limited, we are committed to providing our clients with high-quality services and ensuring transparency in all our dealings. Please read our Refund & Cancellation Policy carefully before making any payments.
1. Services
- Our services include professional consultancy, compliance support, documentation, and related solutions.
- Once a service has been initiated, it involves allocation of resources, time, and effort which cannot be reversed.
2. Cancellation Policy
- Before Service Initiation: If you request cancellation before we begin processing your order/service, a full refund may be issued, subject to deduction of payment gateway/transaction charges.
- After Service Initiation: Once we have started working on your assignment, cancellation is not permitted, and no refund will be issued.
- Subscriptions/Annual Services: For subscription-based or annual compliance services, cancellations are not allowed once the subscription period has commenced.
3. Refund Policy
- Refunds will be provided only in cases where payment has been made more than once for the same service due to a technical error.
- No refund will be given for services already delivered or partially completed.
- If any refund is approved (as per above criteria), it will be processed within 7–10 business days and credited to the original source of payment.
- Dispute Clause: Any disputes regarding payment or refund must be raised within 7 days of the transaction. Requests received after this period will not be entertained.
4. Non-Refundable Services
The following are strictly non-refundable:
- Consultancy and advisory sessions
- Government fees, filing fees, challans, stamp duty, or any statutory payments made on behalf of the client
- Any third-party costs incurred during service delivery
5. Contact Us
For any questions or requests regarding cancellations or refunds, you may contact us:
- Email: Ascend@thomaskingsprivatelimited.com
- Phone: +91 9891295295
- Contact Page: Contact Us
